Refund and Cancellation Policy

Effective date: July 11, 2026

Registered Agent Support Program applications

If Red Tape Foundation declines an application before activating the registered-agent program record, the annual program fee will be refunded in full to the original payment method.

If additional information or reasonable reduced-rate proof is requested, the applicant may provide it, accept an adjusted program rate, or cancel before activation. When an applicant cancels before activation, amounts paid for the unactivated annual term will generally be refunded.

After activation

After the Foundation confirms activation, the annual program fee is generally nonrefundable and is not prorated for an early cancellation. The fee supports annual availability, record maintenance, secure administration, document handling capacity, and staff review—not only the number of documents received.

The Foundation may approve a full or partial refund when required by law, when a duplicate payment occurred, when the Foundation made a material billing error, or when exceptional circumstances justify an adjustment.

Reduced-rate review

Nonprofit and financial-hardship results are provisional until reviewed. If a reduced rate cannot be confirmed, the Foundation may approve a different rate, request payment of the difference before activation or continued service, or allow cancellation under this policy.

Fee waivers have no cash value and cannot be exchanged, transferred, or refunded as cash.

Renewal payments

A payment for a new annual term may be canceled and refunded before that renewal term begins when the request is received in time to stop or reverse the transaction. After the renewed term begins, the after-activation policy applies.

Cancellation does not change state records

Canceling payment or requesting the end of service does not remove Red Tape Foundation from an entity’s government record. The entity is responsible for appointing a replacement agent and filing the required change. Service obligations and effective dates may depend on the paid term and the date the government record is changed.

Donations

Charitable donations are generally nonrefundable. Red Tape Foundation may correct duplicate or erroneous donations when promptly reported and when the payment processor permits the correction.

How to request review

Contact Red Tape Foundation using the email address associated with the payment. Include the payer name, payment date, amount, and a brief explanation. Do not email complete payment-card numbers, banking credentials, Social Security numbers, or unrelated sensitive information.

Email: steven@redtapefoundation.org
Phone: (805) 310-4183